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helpdesk chat not working

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Subject:helpdesk chat not working
Summary:helpdesk chat not working
Messages:2
Author:Kazi Md. Ali Murtaza
Date:2009-01-13 08:39:49
Update:2009-01-13 13:53:04
 

  1. helpdesk chat not working   Reply   Report abuse  
Picture of Kazi Md. Ali Murtaza Kazi Md. Ali Murtaza - 2009-01-13 08:39:50
hi there, I clicked on the 'Open Chat' link & a new window opened with
a text box and submit button. But when i enter e-mail (or anything else)
and press submit then an error shows up "You are not authorized to view this page". Is there any manual on how to use it properly?

  2. Re: helpdesk chat not working   Reply   Report abuse  
Picture of Igor Herson Aquino de França Igor Herson Aquino de França - 2009-01-13 13:53:04 - In reply to message 1 from Kazi Md. Ali Murtaza
You are not authorized to view this page is a server error, is likely that your files not is with the correct permissions...