Cwagner - 2007-04-28 06:21:06
Hi,
This isn't directed at this current class but is related. I'd like to recommend/request a new class be developed. I have a need for (and feel other could benefit from) a class that could open a mailbox, inspect for email, ALTER messages as needed and FORWARD to new mailbox .
I'm working on help desk software. Imagine a central help desk address Help@computercenter.com.
The class needs to open the mailbox. Save the current subject line into the body and then allow the subject line to be relabled. Example of new subject: "Attention: Email from CEO's Admin assistant." Save the true subject into the body and then forward it to a new address (which will be the correct support area/person).
What I really need is simpler software to 'forward' a message. Currently I'm doing all that I've mentioned above using Mitul's and Lemos' software but it seem so heavy for the operation required. The problem is user attachedments. I have to basically deconstruct and reconstruct every email and attachment. So it boils down to simplifying the sofware. 'Alter and forward' (don't need to rebuild do I). How simple can we make it?