PHP Classes

File: langs/en-us/scripts/ticketsquerys/sendmessageticket.php

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  Classes of VITOR GABRIEL M. DANTAS   Pleiades   langs/en-us/scripts/ticketsquerys/sendmessageticket.php   Download  
File: langs/en-us/scripts/ticketsquerys/sendmessageticket.php
Role: Auxiliary script
Content type: text/plain
Description: Auxiliary script
Class: Pleiades
Application to implement an issue-tracking system
Author: By
Last change:
Date: 6 months ago
Size: 2,664 bytes
 

Contents

Class file image Download
<?php
session_start
();
require
__DIR__.'/../../config.php';
include
__DIR__.'/../../scripts/status.php';
include
__DIR__.'/../../scripts/verifyauth.php';
include
__DIR__.'/../../scripts/verifyticketselect.php';

$NewMessageChat = filter_var($_POST['sendmsg'], FILTER_SANITIZE_STRING);

if(
strlen($NewMessageChat)>=1 and strlen($NewMessageChat)<1000){

   
$SendMsgTicketChat = "INSERT INTO chat(id,msgcontent,isfile,enviadapor,namesended,socialsended,ticketprotocolo,datamsg) VALUES ('','".$NewMessageChat."',0,'".$_SESSION['DataAccount']['id']."','".$_SESSION['DataAccount']['nome']."','".$_SESSION['DataAccount']['social']."','".$_SESSION['DataTicketSelected']['protocolo']."','".date('Y-m-d H:i:s')."')";
   
mysqli_query($CONNECTION_DB, $SendMsgTicketChat);

   
/* Update Ticket Data */
   
$TicketInfoQuery = "SELECT protocolo,tickethash,designacao,nometicket,sla,ticketstatus,datapedido,datasla,datafinalizado FROM tickets WHERE solicitante='".$_SESSION['DataAccount']['id']."' AND protocolo='".$_SESSION['DataTicketSelected']['protocolo']."'";
   
$TicketInfoExec = mysqli_query($CONNECTION_DB, $TicketInfoQuery);
   
$TicketInfoResult = mysqli_num_rows($TicketInfoExec);
    unset(
$_SESSION['DataTicketSelected']);

   
$_SESSION['DataTicketSelected'] = mysqli_fetch_assoc($TicketInfoExec);
   
$TicketChatQuery = "SELECT id,msgcontent,isfile,enviadapor,namesended,socialsended,datamsg FROM chat WHERE ticketprotocolo='".$_SESSION['DataTicketSelected']['protocolo']."' ORDER BY datamsg ASC";
   
$TicketChatExec = mysqli_query($CONNECTION_DB, $TicketChatQuery);
    unset(
$_SESSION['DataTicketChatSelected']);
    for(
$j=0; $j<mysqli_num_rows($TicketChatExec); $j++){
       
$DataTools = mysqli_fetch_assoc($TicketChatExec);
       
$_SESSION['DataTicketChatSelected'][$j][] = $DataTools['msgcontent'];
       
$_SESSION['DataTicketChatSelected'][$j][] = $DataTools['isfile'];
       
$_SESSION['DataTicketChatSelected'][$j][] = $DataTools['enviadapor'];
       
$_SESSION['DataTicketChatSelected'][$j][] = $DataTools['namesended'];
       
$_SESSION['DataTicketChatSelected'][$j][] = $DataTools['socialsended'];
       
$_SESSION['DataTicketChatSelected'][$j][] = $DataTools['datamsg'];
    }
   
$_SESSION['DataTicketChatSelected']['CountMsgs'] = mysqli_num_rows($TicketChatExec);
   
/* Update Ticket Data */
   
   
header("Location: ../../pages/Ticket.php");
    exit();
}else{
   
$_SESSION['Msg'] = '<div class="alert alert-danger" role="alert"><i class="fa-solid fa-triangle-exclamation fa-beat"></i> Unable to forward message! Please try again!</div>';
   
header("Location: ../../pages/Ticket.php");
    exit();
}
mysqli_close($CONNECTION_DB);