<?php
session_start();
require __DIR__.'/../config.php';
include __DIR__.'/../scripts/status.php';
include __DIR__.'/../scripts/verifyauth.php';
if(isset($_GET['protocolticket'])){
$Protocol = $_GET['protocolticket'];
unset($_SESSION['DataTicketSelected'], $_SESSION['DataTicketChatSelected']);
$TicketInfoQuery = "SELECT protocolo,tickethash,designacao,nometicket,sla,ticketstatus,datapedido,datasla,datafinalizado FROM tickets WHERE solicitante='".$_SESSION['DataAccount']['id']."' AND protocolo='".$Protocol."'";
$TicketInfoExec = mysqli_query($CONNECTION_DB, $TicketInfoQuery);
$TicketInfoResult = mysqli_num_rows($TicketInfoExec);
if($TicketInfoResult==1){
$_SESSION['DataTicketSelected'] = mysqli_fetch_assoc($TicketInfoExec);
$TicketChatQuery = "SELECT id,msgcontent,isfile,enviadapor,namesended,socialsended,datamsg FROM chat WHERE ticketprotocolo='".$Protocol."' ORDER BY datamsg ASC";
$TicketChatExec = mysqli_query($CONNECTION_DB, $TicketChatQuery);
for($j=0; $j<mysqli_num_rows($TicketChatExec); $j++){
$DataTools = mysqli_fetch_assoc($TicketChatExec);
$_SESSION['DataTicketChatSelected'][$j][] = $DataTools['msgcontent'];
$_SESSION['DataTicketChatSelected'][$j][] = $DataTools['isfile'];
$_SESSION['DataTicketChatSelected'][$j][] = $DataTools['enviadapor'];
$_SESSION['DataTicketChatSelected'][$j][] = $DataTools['namesended'];
$_SESSION['DataTicketChatSelected'][$j][] = $DataTools['socialsended'];
$_SESSION['DataTicketChatSelected'][$j][] = $DataTools['datamsg'];
}
$_SESSION['DataTicketChatSelected']['CountMsgs'] = mysqli_num_rows($TicketChatExec);
header("Location: ../pages/Ticket.php");
exit();
}else{
$_SESSION['Msg'] = '<div class="alert alert-danger" role="alert"><i class="fa-solid fa-triangle-exclamation fa-beat"></i> Este Ticket não existe ou é inválido!</div>';
header("Location: ../pages/MyTickets.php");
exit();
}
}else{
$_SESSION['Msg'] = '<div class="alert alert-danger" role="alert"><i class="fa-solid fa-triangle-exclamation fa-beat"></i> Você não selecionou um ticket</div>';
header("Location: ../pages/MyTickets.php");
exit();
}
mysqli_close($CONNECTION_DB);
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