PHP Classes

File: app/scripts/adminquerys/selectticketresolve.php

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  Classes of VITOR GABRIEL M. DANTAS   Pleiades   app/scripts/adminquerys/selectticketresolve.php   Download  
File: app/scripts/adminquerys/selectticketresolve.php
Role: Auxiliary script
Content type: text/plain
Description: Auxiliary script
Class: Pleiades
Application to implement an issue-tracking system
Author: By
Last change:
Date: 4 months ago
Size: 3,119 bytes
 

Contents

Class file image Download
<?php
session_start
();
require
__DIR__.'/../../config.php';
include
__DIR__.'/../../scripts/status.php';
include
__DIR__.'/../../scripts/verifyauth.php';
include
__DIR__.'/../../scripts/verifypermission.php';

if(isset(
$_GET['protocolticket'])){
   
$Protocol = $_GET['protocolticket'];
    unset(
$_SESSION['DataTicketAllChatSelected']);

   
$TicketInfoQuery = "SELECT protocolo,solicitante,tickethash,designacao,nometicket,sla,ticketstatus,datapedido,datasla,datafinalizado FROM tickets WHERE protocolo='".$Protocol."'";
   
$TicketInfoExec = mysqli_query($CONNECTION_DB, $TicketInfoQuery);
   
$TicketInfoResult = mysqli_num_rows($TicketInfoExec);
   
    if(
$TicketInfoResult==1){

       
$_SESSION['DataTicketAllSelected'] = mysqli_fetch_assoc($TicketInfoExec);

       
$TicketChatQuery = "SELECT id,msgcontent,isfile,enviadapor,namesended,socialsended,datamsg FROM chat WHERE ticketprotocolo='".$Protocol."' ORDER BY datamsg ASC";
       
$TicketChatExec = mysqli_query($CONNECTION_DB, $TicketChatQuery);
        unset(
$_SESSION['DataTicketAllChatSelected']);
        for(
$j=0; $j<mysqli_num_rows($TicketChatExec); $j++){
           
$DataTools = mysqli_fetch_assoc($TicketChatExec);
           
$_SESSION['DataTicketAllChatSelected'][$j][] = $DataTools['msgcontent'];
           
$_SESSION['DataTicketAllChatSelected'][$j][] = $DataTools['isfile'];
           
$_SESSION['DataTicketAllChatSelected'][$j][] = $DataTools['enviadapor'];
           
$_SESSION['DataTicketAllChatSelected'][$j][] = $DataTools['namesended'];
           
$_SESSION['DataTicketAllChatSelected'][$j][] = $DataTools['socialsended'];
           
$_SESSION['DataTicketAllChatSelected'][$j][] = $DataTools['datamsg'];
       
        }
       
$_SESSION['DataTicketAllChatSelected']['CountMsgs'] = mysqli_num_rows($TicketChatExec);

       
/* Tools*/
       
unset($_SESSION['AdminUserTools']);
       
$QueryToolsUser = "SELECT login,pass,tipotool FROM usertools WHERE id_conta='".$_SESSION['DataTicketAllSelected']['solicitante']."'";
       
$QueryToolsUserExec = mysqli_query($CONNECTION_DB, $QueryToolsUser);

        for(
$k=0; $k<mysqli_num_rows($QueryToolsUserExec); $k++){
           
$DataTools = mysqli_fetch_assoc($QueryToolsUserExec);
           
$_SESSION['AdminUserTools'][$k][] = $DataTools['login'];
           
$_SESSION['AdminUserTools'][$k][] = $DataTools['pass'];
           
$_SESSION['AdminUserTools'][$k][] = $DataTools['tipotool'];
        }
       
$_SESSION['AdminUserTools']['CountTools'] = mysqli_num_rows($QueryToolsUserExec);
       
/* Tools*/
       
header("Location: ../../pages/system/ResolveTicket.php");
        exit();
    }else{
       
$_SESSION['Msg'] = '<div class="alert alert-danger" role="alert"><i class="fa-solid fa-triangle-exclamation fa-beat"></i> Este Ticket não existe ou é inválido!</div>';
       
header("Location: ../../pages/system/SystemAdmin.php");
        exit();
    }
}else{
   
$_SESSION['Msg'] = '<div class="alert alert-danger" role="alert"><i class="fa-solid fa-triangle-exclamation fa-beat"></i> Você não selecionou um ticket</div>';
   
header("Location: ../../pages/system/SystemAdmin.php");
    exit();
}
mysqli_close($CONNECTION_DB);