<?php
session_start();
require __DIR__.'../../../config.php';
include __DIR__.'../../../scripts/status.php';
include __DIR__.'../../../scripts/verifyauth.php';
include __DIR__.'../../../scripts/verifypermission.php';
$QueryPaginationAdminCount = mysqli_query($CONNECTION_DB, "SELECT a.protocolo, b.social, a.designacao, a.nometicket, a.sla, a.ticketstatus, a.datapedido, a.datasla, a.datafinalizado FROM tickets AS a, users AS b WHERE a.solicitante=b.id");
$QueryPaginationAdminCountResult = mysqli_num_rows($QueryPaginationAdminCount);
if (!isset ($_GET['page']) ) {
$page = 1;
} else {
$page = $_GET['page'];
}
$ResultCache = ($page-1) * $RESULTS_PER_PAGE;
$QueryTicketData = "SELECT a.protocolo, b.social, a.designacao, a.nometicket, a.sla, a.ticketstatus, a.datapedido, a.datasla, a.datafinalizado FROM tickets AS a, users AS b WHERE a.solicitante=b.id LIMIT ".$ResultCache.",".$RESULTS_PER_PAGE."";
$QueryTicketDataExec = mysqli_query($CONNECTION_DB,$QueryTicketData);
$PageNumber = ceil ($QueryPaginationAdminCountResult / $RESULTS_PER_PAGE);
unset($_SESSION['DataTicketsAll']);
for($r=0; $r<mysqli_num_rows($QueryTicketDataExec); $r++){
$DataTicket = mysqli_fetch_assoc($QueryTicketDataExec);
$_SESSION['DataTicketsAll'][$r][] = $DataTicket['protocolo'];
$_SESSION['DataTicketsAll'][$r][] = $DataTicket['social'];
$_SESSION['DataTicketsAll'][$r][] = $DataTicket['nometicket'];
$_SESSION['DataTicketsAll'][$r][] = $DataTicket['designacao'];
$_SESSION['DataTicketsAll'][$r][] = $DataTicket['sla'];
$_SESSION['DataTicketsAll'][$r][] = $DataTicket['ticketstatus'];
$_SESSION['DataTicketsAll'][$r][] = $DataTicket['datapedido'];
$_SESSION['DataTicketsAll'][$r][] = $DataTicket['datasla'];
$_SESSION['DataTicketsAll'][$r][] = $DataTicket['datafinalizado'];
}
$_SESSION['DataTicketsAll']['count'] = mysqli_num_rows($QueryTicketDataExec);
$TITLEPAGE = '[ADMIN] Tickets do sistema - '.$SERVER_NAME;
include __DIR__ . '/static/header.php';
?>
<div class="mininav">
<nav aria-label="breadcrumb">
<ol class="breadcrumb">
<li class="breadcrumb-item"><a href="SystemAdmin.php">Admin</a></li>
<li class="breadcrumb-item active" aria-current="page"><i class="fa-solid fa-ticket-simple"></i> Tickets</li>
</ol>
</nav>
</div>
<section class="allticket">
<h3><i class="fa-solid fa-ticket-simple"></i> Tickets do sistema</h3>
<table class="table table-hover">
<thead>
<tr>
<th scope="col"><i class="fa-solid fa-hand"></i></th>
<th scope="col"><i class="fa-solid fa-ticket-simple"></i> Protocolo</th>
<th scope="col"><i class="fa-solid fa-user"></i> Usuário</th>
<th scope="col"><i class="fa-solid fa-tag"></i> Titulo</th>
<th scope="col"><i class="fa-solid fa-paper-plane"></i> Designação</th>
<th scope="col"><i class="fa-solid fa-stopwatch"></i> SLA</th>
<th scope="col"><i class="fa-solid fa-bars-progress"></i> Status</th>
<th scope="col"><i class="fa-solid fa-calendar-day"></i> Data de criação</th>
<th scope="col"><i class="fa-solid fa-calendar-week"></i> Data Combinada</th>
<th scope="col"><i class="fa-solid fa-calendar-check"></i> Data de resolução</th>
</tr>
</thead>
<tbody>
<?php
for($t=0; $t<$_SESSION['DataTicketsAll']['count']; $t++){
$DataTicketFormatadaCriacao = new DateTime($_SESSION['DataTicketsAll'][$t][6]);
$DataTicketFormatadaSLA = new DateTime($_SESSION['DataTicketsAll'][$t][7]);
if($_SESSION['DataTicketsAll'][$t][8]==''){
$DataTicketFormatadaFechamento = '0000-00-00 00:00:00';
}else{
$DataTicketFormatadaFechamento = new DateTime($_SESSION['DataTicketsAll'][$t][8]);
}
echo '<tr>
<th scope="row"><a class="btn btn-success" href="'.'../../scripts/adminquerys/selectticketresolve.php?protocolticket='.$_SESSION['DataTicketsAll'][$t][0].'" role="button"><i class="fa-solid fa-arrow-pointer"></i></a></th>
<td>'.$_SESSION['DataTicketsAll'][$t][0].'</td>
<td>'.$_SESSION['DataTicketsAll'][$t][1].'</td>
<td>'.$_SESSION['DataTicketsAll'][$t][2].'</td>
<td>'.$_SESSION['DataTicketsAll'][$t][3].'</td>
<td>'.$_SESSION['DataTicketsAll'][$t][4].'hrs</td>
<td>'.$_SESSION['DataTicketsAll'][$t][5].'</td>
<td>'.$DataTicketFormatadaCriacao->format('d/m/Y').' ás '.$DataTicketFormatadaSLA->format('H:i:s').'</td>
<td>'.$DataTicketFormatadaSLA->format('d/m/Y').' ás '.$DataTicketFormatadaSLA->format('H:i:s').'</td>
<td>'.$DataTicketFormatadaFechamento->format('d/m/Y').' ás '.$DataTicketFormatadaFechamento->format('H:i:s').'</td>
</tr>';
}
?>
</tbody>
</table>
<?php
if($PageNumber>1){
echo '<nav aria-label="Page navigation example" class="pagedivisor">
<ul class="pagination">
<li class="page-item">
<a class="page-link" href="TicketSystem.php?page=1" aria-label="First page">
<span aria-hidden="true"><i class="fa-solid fa-angles-left"></i></span>
</a>
</li>';
for($page = 1; $page<= $PageNumber; $page++) {
echo '<li class="page-item"><a class="page-link" href="TicketSystem.php?page='.$page.'">'.$page.'</a></li>';
}
echo ' <li class="page-item">
<a class="page-link" href="TicketSystem.php?page='.$PageNumber.'" aria-label="Last page">
<span aria-hidden="true"><i class="fa-solid fa-angles-right"></i></span>
</a>
</li>
</ul>
</nav>';
}else{
echo '<nav aria-label="Page navigation example" class="pagedivisor">
<ul class="pagination">
<li class="page-item">
<a class="page-link disabled" href="#" aria-label="First page">
<span aria-hidden="true"><i class="fa-solid fa-angles-left"></i></span>
</a>
</li>
<li class="page-item"><a class="page-link disabled" href="#">1</a></li>
<li class="page-item">
<a class="page-link disabled" href="#" aria-label="Last page">
<span aria-hidden="true"><i class="fa-solid fa-angles-right"></i></span>
</a>
</li>
</ul>
</nav>';
}
?>
<?php
if($_SESSION['DataTicketsAll']['count']==0){
echo '<h2><i class="fa-regular fa-folder-open"></i> Sem tickets entre os filtros!</h2>';
}
?>
</section>
<?php
include __DIR__ . '/static/footer.php';
?>
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